The purpose of these Terms of Use is to set forth any and all matters regarding the terms and conditions of use and operation of services on “arhabridal.co.kr” (“Website”).
Article 2 Definitions The major terms used herein shall have the following meanings.
1) Members mean users who have registered with the Website by agreeing to the terms and conditions of the Website and providing their personal information and who have executed the user agreement with the Website and use the Website.
2) User Agreement means the agreement entered into by and between the Website and a Member with regard to the use of the Website.
3) Member’s ID means a combination of a unique sequence of characters and numbers, which is granted to each Member for the identification of the Member and the use of services by the Member.
4) Password means a combination of characters and numbers, which is selected by a Member to verify that the ID is granted to the same Member and to protect the rights and interests of the Member.
5) Operator means the person/entity that has opened and operated a website that provides services.
6) Termination means that the Members terminate the user agreement.
Article 3 Applicable Rules Other than Standard Terms of Use
The Operator may separately announce and provide guidance on operational policies, if necessary. If these Terms of Use and operational policies overlap, then the operational policies shall prevail.
Article 4 Execution of User Agreement
1) The user agreement shall be constituted when a person who wishes to use the Website agrees to these Terms of Use and then the Operator accepts the application for membership made by such a person.
2) Any person who wishes to use services as a Member shall indicate his/her intention to agree to these Terms of Use by reading these Terms of Use when applying for membership and clicking “I agree” in the below.
Article 5 Application for the Use of Services
1) Any user who wishes to use the Website as a Member shall provide any and all information, such as User ID, Password, and nickname, which is requested by the Website.
2) A Member who has not registered his/her genuine information by stealing another person’s information or registering false information may not claim any right to the use of the Website and may be subject to punishment under relevant statutes.
Article 6 Guideline on Personal Information Processing
The Website and the Operator do not have the Members’ Passwords among their personal information provided in applying for membership. Anything related to the Members’ Passwords shall be handled in accordance with the Guideline on Personal Information Processing.
The Operator shall make efforts to protect the Members’ personal information, including the Members’ registered information, in accordance with relevant statutes.
The Members’ personal information shall be protected in accordance with relevant statutes and the Guideline on Personal Information Processing that is established by the Website.
However, the Operator shall have no liability for the information leaked due to a reason attributable to a Member.
If a Member registers and distributes illegal postings, including those that disrupt good public order and customs or violate national security, then the Operator may access the Member’ materials and submit such materials to the related institutions, upon request of such institutions.
Article 7 Operators’ Obligations
1) The Operator shall deal with any opinions offered or complaints raised by the Members as soon as possible if such opinions or complaints are deemed just. However, if the Operator finds it difficut to deal with such opinions or complaints swiftly due to its personal reasons, then it shall do its best by making a post announcement or sending the Members messages or e-mails.
2) If there is any breakdown in equipment or any equipment is lost, then the Operator may request the Website to repair or restore such equipment without any delay for the continuous and stable provision (or operation) of the Website. However, in case of natural disasters or unavoidable reasons on the part of the Website or the Operator, the operation of the Website may be temporarily suspended.
Article 8 Members’ Obligations
1) The Members shall comply with the matters stipulated in these Terms of Use, any and all regulations established by the Operator, matters including notices and operational policies to which users are notified via the Website, and relevant statutes. The Members shall not commit acts to disrupt other businesses of the Website or to tarnish the reputation of the Website.
2) The Members may neither assign, give away, nor provide as security the right to use services and their contractual status under the user agreement, unless the Website gives its the express consent.
3) Customers shall take considerable care in managing their IDs and Passwords and may not allow any third party to use their IDs without the consent of the Operator or the Website.
4) The Members shall not infringe on the intellectual property rights of the Operator, the Website, and any third party.
Article 9 Service Use Hours
1) In principle, services shall be available for 24 hours a day, 365 days a year unless there is any special operational or technological delay. However, the Website may temporarily suspend services on the date(s) or hour(s) designated by the Website for system checkups, extensions, and replacements. As the temporary suspension of services due to scheduled work is announced on the homepage of the Website in advance, users are recommended to visit and read the homepage frequently.
2) The Website may temporarily or permanently suspend services without any prior announcement or notice in the following cases.
- If there is any urgent system checkup, extension, replacement, breakdown, or malfunction
- If there is any force majeure event, such as national emergencies, blackouts, or natural disasters
- If common carriers as stipulated in the Telecommunications Business Act suspend telecommunication services
- If there is any delay in the use of normal services due to overload of traffic during the use of services
3) In case of the suspension of services under Paragraph 2 above, the Website shall notify the Members of such suspension via prior notice. However, if the Website finds it impossible to make a prior notice of the service suspension caused by an uncontrollable cause, then a later notice or announcement shall be made in lieu of such a prior notice.
Article 10 Termination of Use of Services
1) If the Members wish to terminate the user agreement with the Website, then they themselves shall apply for the termination of their registration online. However, the termination of use of the Website shall be separately made from the termination of the user agreement.
2) As Website-related programs are automatically deleted on the Members Management screen, upon application for termination of the user agreement (or the use of services), the Operator may not be able to look at the information of the applicant for the termination of the user agreement anymore.
Article 11 Limitations on Use of Services
The Members shall not conduct any act that falls under any of the following. If the Members are found to have committed any such act, the Website may place restrictions on the use of services by the Members, take legal measures, terminate the user agreement, or suspend services for a specified period of time.
1) Registering false information upon signing up for membership or changing information so that it is false after signing up for membership
2) Hindering others from using the Website or stealing others’ information
3) Impersonating the management, staff, or related personnel of the Website
4) Infringing on the moral rights or intellectual property rights of the Website or any other third party or disrupting their businesses or operations
5) Fraudulently using another Member’s ID
6) Collecting, storing, and disclosing another Member’s personal information without its consent
7) Committing any act that is objectively believed to be related to crimes
8) Violating other relevant statutes
Article 12 Management of Postings
1) The Operator shall be responsible for the management and operation of postings and materials of the Website. The Operator shall always monitor postings and materials. If the Operator finds or receives a report on faulty postings and materials, then it shall delete such postings and materials and give a warning to the Member that registered such postings and materials.
Meanwhile, as the Member is responsible for postings made by him/her, he or she may not put up postings that violate these Terms of Use.
2) If public institutions, such as the Korea Internet Safety Commission, make a demand for the correction of any posting, then the Operator may delete or move such posting without the Member’s prior consent.
3) The criteria for determining any posting to be faulty are as follows.
- Postings that seriously insult another Member or any third party or tarnish its reputation
- Postings that distribute or offer links to content in violation of good public order and customs
- Postings that promote illegal copies or hacking
- Postings that aim to make advertisements for purposes of profit
- Postings that are objectively acknowledged to be associated with crimes
- Postings that infringe on the rights of another Member or any third party, including copyrights
- Other postings that are deemed to violate relevant statutes
4) If the Website and the Operator are requested by any third party to suspend putting up postings due to reasons such as defamation or infringement of rights, including intellectual property rights, then they may temporarily do so. In addition, if the Website is informed of any lawsuit, settlement between any person/entity requesting the suspension of putting up postings and any person/entity registering such postings, or any decision of a relevant institution similar to the foregoing, then it shall comply with such settlement or decision.
Article 13 Custody of Postings
If the Operator suspends the operation of the Website due to unavoidable circumstances, then it shall make a prior announcement and make efforts to take all measures to ensure that all postings are easily transferred.
Article 14 Copyrights to Postings
1) Members shall own copyrights to materials posted by them within the Website. In addition, the Website may not use such materials commercially without the consent of the Members making such postings. However, the Website has the right to use such materials for non-profitable purposes and to post such materials within services.
2) Members may not use materials posted in the services for commercial purposes, including processing and selling the information acquired through the services at their discretion.
3) If the Operator determines materials or content posted or registered by the Members to fall under any of the items in Paragraph of Article 12 above, then it may delete, move, or refuse to register such materials or content without any prior notice.
Article 15 Damages
1) The Members shall primarily bear all civil and criminal liability that arises within the Website.
2) If a Member suffers from any damage caused by force majeure events, such as natural disasters or its willful misconduct or negligence, then the Website may offer no compensation for damages.
Article 16 Indemnification
1) If Members do not earn any profit from the rendering of services at the Website or if there arises any damage from the optional selection of service materials or use of services, then the Operator shall be relieved from any liability arising from the foregoing.
2) The Operator shall be relieved from liability caused by any disruption in services at the Website or in telecommunication services offered by other carriers. These Terms of Use shall apply mutatis mutandis to the damage caused in connection with the service base at the Website.
3) The Operator shall not be liable for materials stored, posted, or transmitted by the Members.
4) The Operator shall not be liable for any disruption in the use of services due to a reason attributable to the Members.
5) The Operator shall not be liable for any and all activities, including data transmission and other community activities, between the Members, and between the Members and any third parties, regardless of whether such activities occur within the Website or through any outside services.
6) The Operator shall not be liable for the authenticity, trustworthiness, and accuracy of materials posted or transmitted by the Members or all materials provided for the Members via the Website.
7) The Operator shall not be liable for any and all damage which is caused by goods transactions between the Members, as well as between the Members and any third parties via services.
8) The Operator shall not be liable for any disputes that occur between the Members or between the Members and any third party without a reason attributable to the Operator.
9) The Operator shall not be liable for any damage suffered by the Members if such damage is caused by disruptions in systems that can occur without its willful misconduct or gross negligence. In this case, such misconduct can be considered similar to misconduct in the course of managing, checking, repairing, and replacing equipment, such as servers or operating software. The Operator is also not liable for any damage suffered by the Members if it is caused by any third party’s attack, the distribution of computer viruses for which any anti-virus/vaccines have not been developed by domestic or foreign prestigious research institutions or security-related companies, or force majeure events that cannot be otherwise controlled the Operator.
Addendum
These Terms of Use shall take effect on 05-08-2026.
We would like to guide you on how to use the dress “purchase” service.
For Arha ready-to-wear line dresses, purchases are available both offline nationwide and online.
However, if you wish to have alterations, even if purchased online, you must visit the store for fitting and adjustments.
When visiting for fitting, please bring the shapewear you will wear on the event day and select the heel height of your shoes, so that fitting and alterations can be carried out more smoothly.
Arha’s ready-to-wear line is produced in standard sizes, but sizes may vary depending on the fit of the design and the characteristics of the fabric, so please make sure to check the detailed size.
For domestic shipping, based on the payment date, products are prepared and shipped within an average of 2–3 days (excluding weekends and holidays), and the average delivery time is 4–5 days (excluding weekends and holidays) after payment confirmation.
Due to the nature of Arha designs being produced in limited quantities and sold out as limited items, it is difficult to confirm reorders in advance.
If sold out, the item will be marked as sold out, and only products that are restocked will be reordered, in which case the opening date will be announced.
Due to the nature of white garments, exchanges and refunds are not available, however, only for items that have not been worn and have not undergone alterations, one-time exchange or refund is possible.
In case of change of mind, you must notify your intention to withdraw (exchange/return) through the website Q&A board within 7 days after receiving the product, and the shipping fee for exchange/return will be borne by the customer.
If there are signs of wearing or washing the product, makeup stains or odors (perfume, cosmetics, body products), or intentional damage to the product, exchange and refund are absolutely not possible.
In case of product defects or incorrect delivery, the shipping cost for exchange and return will be borne by Arha.
For exchange and refund,
you must return all components received with the product
We would like to guide you on the cleaning and storage methods for dresses.
Dresses must be dry-cleaned separately through a professional cleaning service, and must be cleaned using a detergent for silk.
For fabric products, please be careful as snagging may occur due to sharp objects.
For products made with tulle, the material may burn when steamed at high temperatures, so please steam at the lowest temperature.
Due to the nature of white garments, if stains occur, they may not be completely restored, so please be careful of color transfer.
Damage caused during cleaning is not compensated, and depending on the availability of materials and accessories, repairs may not be possible, so please take care when cleaning.
Products made of metal may discolor or wear out due to plating, and may tarnish when exposed to air for a long time, so please store them in the packaging box.
Due to the nature of the material, some designs may wrinkle easily. Please remove wrinkles using a low-temperature steam iron.
For long-term storage of dresses, after dry cleaning, let it dry for about a day, then store it in a dress box.
We would like to guide you on fitting reservations.
Arha fitting reservations can be freely made at your preferred time through the Naver booking link below.
Arha operates on a reservation-only basis for one couple at a time.
The fitting time is up to 1 hour, and up to 4 dresses can be tried on. A maximum of 3 people including the bride may enter.
We strongly recommend arriving on time, and valet parking is available.
If the fitting fee is not paid within 4 hours, the reservation may be canceled. Cancellations are fully refundable only up to 10 days before the fitting date, and are not possible afterward.
We would like to guide you on the dress rental service.
Rental options can be configured from 1 to 5 dresses.
The rental cost varies depending on the design, and the approximate price range is from KRW 600,000 to KRW 2,000,000. It differs depending on whether it is Arha’s slim silk style basic line or the voluminous couture line.
The exact rental cost and schedule can be provided accurately during an in-store fitting visit.
The dress prices shown on Arha’s official website are for “purchase.”
Article 1 Purpose
The purpose of these Terms of Use is to set forth any and all matters regarding the terms and conditions of use and operation of services on “arhabridal.co.kr” (“Website”).
Article 2 Definitions The major terms used herein shall have the following meanings.
1) Members mean users who have registered with the Website by agreeing to the terms and conditions of the Website and providing their personal information and who have executed the user agreement with the Website and use the Website.
2) User Agreement means the agreement entered into by and between the Website and a Member with regard to the use of the Website.
3) Member’s ID means a combination of a unique sequence of characters and numbers, which is granted to each Member for the identification of the Member and the use of services by the Member.
4) Password means a combination of characters and numbers, which is selected by a Member to verify that the ID is granted to the same Member and to protect the rights and interests of the Member.
5) Operator means the person/entity that has opened and operated a website that provides services.
6) Termination means that the Members terminate the user agreement.
Article 3 Applicable Rules Other than Standard Terms of Use
The Operator may separately announce and provide guidance on operational policies, if necessary. If these Terms of Use and operational policies overlap, then the operational policies shall prevail.
Article 4 Execution of User Agreement
1) The user agreement shall be constituted when a person who wishes to use the Website agrees to these Terms of Use and then the Operator accepts the application for membership made by such a person.
2) Any person who wishes to use services as a Member shall indicate his/her intention to agree to these Terms of Use by reading these Terms of Use when applying for membership and clicking “I agree” in the below.
Article 5 Application for the Use of Services
1) Any user who wishes to use the Website as a Member shall provide any and all information, such as User ID, Password, and nickname, which is requested by the Website.
2) A Member who has not registered his/her genuine information by stealing another person’s information or registering false information may not claim any right to the use of the Website and may be subject to punishment under relevant statutes.
Article 6 Guideline on Personal Information Processing
The Website and the Operator do not have the Members’ Passwords among their personal information provided in applying for membership. Anything related to the Members’ Passwords shall be handled in accordance with the Guideline on Personal Information Processing.
The Operator shall make efforts to protect the Members’ personal information, including the Members’ registered information, in accordance with relevant statutes.
The Members’ personal information shall be protected in accordance with relevant statutes and the Guideline on Personal Information Processing that is established by the Website.
However, the Operator shall have no liability for the information leaked due to a reason attributable to a Member.
If a Member registers and distributes illegal postings, including those that disrupt good public order and customs or violate national security, then the Operator may access the Member’ materials and submit such materials to the related institutions, upon request of such institutions.
Article 7 Operators’ Obligations
1) The Operator shall deal with any opinions offered or complaints raised by the Members as soon as possible if such opinions or complaints are deemed just. However, if the Operator finds it difficut to deal with such opinions or complaints swiftly due to its personal reasons, then it shall do its best by making a post announcement or sending the Members messages or e-mails.
2) If there is any breakdown in equipment or any equipment is lost, then the Operator may request the Website to repair or restore such equipment without any delay for the continuous and stable provision (or operation) of the Website. However, in case of natural disasters or unavoidable reasons on the part of the Website or the Operator, the operation of the Website may be temporarily suspended.
Article 8 Members’ Obligations
1) The Members shall comply with the matters stipulated in these Terms of Use, any and all regulations established by the Operator, matters including notices and operational policies to which users are notified via the Website, and relevant statutes. The Members shall not commit acts to disrupt other businesses of the Website or to tarnish the reputation of the Website.
2) The Members may neither assign, give away, nor provide as security the right to use services and their contractual status under the user agreement, unless the Website gives its the express consent.
3) Customers shall take considerable care in managing their IDs and Passwords and may not allow any third party to use their IDs without the consent of the Operator or the Website.
4) The Members shall not infringe on the intellectual property rights of the Operator, the Website, and any third party.
Article 9 Service Use Hours
1) In principle, services shall be available for 24 hours a day, 365 days a year unless there is any special operational or technological delay. However, the Website may temporarily suspend services on the date(s) or hour(s) designated by the Website for system checkups, extensions, and replacements. As the temporary suspension of services due to scheduled work is announced on the homepage of the Website in advance, users are recommended to visit and read the homepage frequently.
2) The Website may temporarily or permanently suspend services without any prior announcement or notice in the following cases.
- If there is any urgent system checkup, extension, replacement, breakdown, or malfunction
- If there is any force majeure event, such as national emergencies, blackouts, or natural disasters
- If common carriers as stipulated in the Telecommunications Business Act suspend telecommunication services
- If there is any delay in the use of normal services due to overload of traffic during the use of services
3) In case of the suspension of services under Paragraph 2 above, the Website shall notify the Members of such suspension via prior notice. However, if the Website finds it impossible to make a prior notice of the service suspension caused by an uncontrollable cause, then a later notice or announcement shall be made in lieu of such a prior notice.
Article 10 Termination of Use of Services
1) If the Members wish to terminate the user agreement with the Website, then they themselves shall apply for the termination of their registration online. However, the termination of use of the Website shall be separately made from the termination of the user agreement.
2) As Website-related programs are automatically deleted on the Members Management screen, upon application for termination of the user agreement (or the use of services), the Operator may not be able to look at the information of the applicant for the termination of the user agreement anymore.
Article 11 Limitations on Use of Services
The Members shall not conduct any act that falls under any of the following. If the Members are found to have committed any such act, the Website may place restrictions on the use of services by the Members, take legal measures, terminate the user agreement, or suspend services for a specified period of time.
1) Registering false information upon signing up for membership or changing information so that it is false after signing up for membership
2) Hindering others from using the Website or stealing others’ information
3) Impersonating the management, staff, or related personnel of the Website
4) Infringing on the moral rights or intellectual property rights of the Website or any other third party or disrupting their businesses or operations
5) Fraudulently using another Member’s ID
6) Collecting, storing, and disclosing another Member’s personal information without its consent
7) Committing any act that is objectively believed to be related to crimes
8) Violating other relevant statutes
Article 12 Management of Postings
1) The Operator shall be responsible for the management and operation of postings and materials of the Website. The Operator shall always monitor postings and materials. If the Operator finds or receives a report on faulty postings and materials, then it shall delete such postings and materials and give a warning to the Member that registered such postings and materials.
Meanwhile, as the Member is responsible for postings made by him/her, he or she may not put up postings that violate these Terms of Use.
2) If public institutions, such as the Korea Internet Safety Commission, make a demand for the correction of any posting, then the Operator may delete or move such posting without the Member’s prior consent.
3) The criteria for determining any posting to be faulty are as follows.
- Postings that seriously insult another Member or any third party or tarnish its reputation
- Postings that distribute or offer links to content in violation of good public order and customs
- Postings that promote illegal copies or hacking
- Postings that aim to make advertisements for purposes of profit
- Postings that are objectively acknowledged to be associated with crimes
- Postings that infringe on the rights of another Member or any third party, including copyrights
- Other postings that are deemed to violate relevant statutes
4) If the Website and the Operator are requested by any third party to suspend putting up postings due to reasons such as defamation or infringement of rights, including intellectual property rights, then they may temporarily do so. In addition, if the Website is informed of any lawsuit, settlement between any person/entity requesting the suspension of putting up postings and any person/entity registering such postings, or any decision of a relevant institution similar to the foregoing, then it shall comply with such settlement or decision.
Article 13 Custody of Postings
If the Operator suspends the operation of the Website due to unavoidable circumstances, then it shall make a prior announcement and make efforts to take all measures to ensure that all postings are easily transferred.
Article 14 Copyrights to Postings
1) Members shall own copyrights to materials posted by them within the Website. In addition, the Website may not use such materials commercially without the consent of the Members making such postings. However, the Website has the right to use such materials for non-profitable purposes and to post such materials within services.
2) Members may not use materials posted in the services for commercial purposes, including processing and selling the information acquired through the services at their discretion.
3) If the Operator determines materials or content posted or registered by the Members to fall under any of the items in Paragraph of Article 12 above, then it may delete, move, or refuse to register such materials or content without any prior notice.
Article 15 Damages
1) The Members shall primarily bear all civil and criminal liability that arises within the Website.
2) If a Member suffers from any damage caused by force majeure events, such as natural disasters or its willful misconduct or negligence, then the Website may offer no compensation for damages.
Article 16 Indemnification
1) If Members do not earn any profit from the rendering of services at the Website or if there arises any damage from the optional selection of service materials or use of services, then the Operator shall be relieved from any liability arising from the foregoing.
2) The Operator shall be relieved from liability caused by any disruption in services at the Website or in telecommunication services offered by other carriers. These Terms of Use shall apply mutatis mutandis to the damage caused in connection with the service base at the Website.
3) The Operator shall not be liable for materials stored, posted, or transmitted by the Members.
4) The Operator shall not be liable for any disruption in the use of services due to a reason attributable to the Members.
5) The Operator shall not be liable for any and all activities, including data transmission and other community activities, between the Members, and between the Members and any third parties, regardless of whether such activities occur within the Website or through any outside services.
6) The Operator shall not be liable for the authenticity, trustworthiness, and accuracy of materials posted or transmitted by the Members or all materials provided for the Members via the Website.
7) The Operator shall not be liable for any and all damage which is caused by goods transactions between the Members, as well as between the Members and any third parties via services.
8) The Operator shall not be liable for any disputes that occur between the Members or between the Members and any third party without a reason attributable to the Operator.
9) The Operator shall not be liable for any damage suffered by the Members if such damage is caused by disruptions in systems that can occur without its willful misconduct or gross negligence. In this case, such misconduct can be considered similar to misconduct in the course of managing, checking, repairing, and replacing equipment, such as servers or operating software. The Operator is also not liable for any damage suffered by the Members if it is caused by any third party’s attack, the distribution of computer viruses for which any anti-virus/vaccines have not been developed by domestic or foreign prestigious research institutions or security-related companies, or force majeure events that cannot be otherwise controlled the Operator.
Addendum
These Terms of Use shall take effect on 05-08-2026.
Please check the issued coupon in My Page > My Coupons menu.
The downloaded coupon can be used on the payment page (order page).
Shopping Mall Login > My Page > My Shopping Info – Coupons page
You can check the coupon information you have.
If you request an exchange or return due to a change of mind, the return shipping cost must be borne by the customer.
(Including color exchange, size exchange, etc.)
Shopping Mall Login > Order History page
You can check all order details and their status.
On the login page, you can find your information through the “Find ID” or “Find Password” buttons.
Shopping Mall Login > My Page > My Info – Edit Member Information page
You can modify various information.
When placing a non-member order,
a notification message (SMS or KakaoTalk) is sent to you.
You can check your “order number” in that message.
If you are unable to check the message,
please contact a customer service agent
through the customer center channel.
You can make a purchase without signing up.
When placing an order,
you can proceed through “Non-member Purchase.”
We would like to guide you on how to use the dress “purchase” service.
For Arha ready-to-wear line dresses,
purchases are available both offline nationwide and online.
However, if you wish to have alterations,
even if purchased online,
you must visit the store for fitting and adjustments.
When visiting for fitting,
please bring the shapewear you will wear on the event day
and select the heel height of your shoes,
so that fitting and alterations can be carried out more smoothly.
Arha’s ready-to-wear line is produced in standard sizes,
but sizes may vary depending on the fit of the design
and the characteristics of the fabric,
so please make sure to check the detailed size.
For domestic shipping,
based on the payment date, products are prepared and shipped
within an average of 2–3 days (excluding weekends and holidays),
and the average delivery time is 4–5 days
(excluding weekends and holidays) after payment confirmation.
Due to the nature of Arha designs being produced
in limited quantities and sold out as limited items,
it is difficult to confirm reorders in advance.
If sold out, the item will be marked as sold out,
and only products that are restocked will be reordered,
in which case the opening date will be announced.
Due to the nature of white garments,
exchanges and refunds are not available,
however, only for items that have not been worn
and have not undergone alterations,
one-time exchange or refund is possible.
In case of change of mind,
you must notify your intention to withdraw (exchange/return)
through the website Q&A board within 7 days after receiving the product,
and the shipping fee for exchange/return
will be borne by the customer.
If there are signs of wearing or washing the product,
makeup stains or odors (perfume, cosmetics, body products),
or intentional damage to the product,
exchange and refund are absolutely not possible.
In case of product defects or incorrect delivery,
the shipping cost for exchange and return
will be borne by Arha.
For exchange and refund,
you must return all components received with the product
(including packaging except hangers)
in their original condition.
We would like to guide you on the cleaning and storage methods for dresses.
Dresses must be dry-cleaned separately through a professional cleaning service,
and must be cleaned using a detergent for silk.
For fabric products,
please be careful as snagging may occur
due to sharp objects.
For products made with tulle,
the material may burn when steamed at high temperatures,
so please steam at the lowest temperature.
Due to the nature of white garments,
if stains occur, they may not be completely restored,
so please be careful of color transfer.
Damage caused during cleaning is not compensated,
and depending on the availability of materials and accessories,
repairs may not be possible,
so please take care when cleaning.
Products made of metal may discolor or wear out
due to plating, and may tarnish
when exposed to air for a long time,
so please store them in the packaging box.
Due to the nature of the material,
some designs may wrinkle easily.
Please remove wrinkles using a low-temperature steam iron.
For long-term storage of dresses,
after dry cleaning, let it dry for about a day,
then store it in a dress box.
We would like to guide you on fitting reservations.
Arha fitting reservations can be freely made at your preferred time
through the Naver booking link below.
Arha operates on a reservation-only basis
for one couple at a time.
The fitting time is up to 1 hour,
and up to 4 dresses can be tried on.
A maximum of 3 people including the bride may enter.
We strongly recommend arriving on time,
and valet parking is available.
If the fitting fee is not paid within 4 hours,
the reservation may be canceled.
Cancellations are fully refundable only up to 10 days before the fitting date,
and are not possible afterward.
▼ Naver Reservation
https://booking.naver.com/booking/6/bizes/511215?area=pll
We would like to guide you on the operating information of the Seoul flagship store.
Address : 2F, 17, Dosan-daero 83-gil, Gangnam-gu, Seoul (Cheongdam-dong 117-38)
Valet : KRW 5,000 per hour
(Additional charges apply for extended use after fitting)
Operating Hours : 10:00 ~ 19:00
Open all year round (365 days)
(For other public holidays and seasonal holidays,
please refer to the Naver reservation page)
We would like to guide you on the dress rental service.
Rental options can be configured from 1 to 5 dresses.
The rental cost varies depending on the design,
and the approximate price range is from KRW 600,000 to KRW 2,000,000.
It differs depending on whether it is
Arha’s slim silk style basic line
or the voluminous couture line.
The exact rental cost and schedule
can be provided accurately during an in-store fitting visit.
The dress prices shown on Arha’s official website
are for “purchase.”